Certification of Capability in Business Analysis (CCBA®) is for business analysis professionals who are at the beginning of their business analysis career and would like to master the business analysis framework defined by International Institute of Business Analysis (IIBA®), Canada and attain the CCBA® certification. The CCBA® certification demonstrates ones understanding and application knowledge in business analysis best practices outlined in Business Analysis Body of Knowledge (BABOK®) v3.0. For details related to the list of ECBA™, CCBA®, CBAP® examination centres, please visit Exam Centres.


Eligibility: Certification of Capability in Business Analysis® (CCBA®)

A minimum of 3750 hours of business analysis experience and must have acquired 21 hours of professional development in the last 4 years to pursue the CCBA® certification.


For details related to our programs please visit the links Classroom Programs and Online Programs.


Syllabus: Certification of Capability in Business Analysis® (CCBA®)

Chapter-1: Introduction
Introduction - Purpose of the BABOK® Guide - What is Business Analysis? - Who is a Business Analyst? - Structure of the BABOK® Guide

Chapter-2: Business Analysis Key Concepts
The Business Analysis Core Concept Model™ - Key Terms - Requirements Classification Schema - Stakeholders - Requirements and Designs

Chapter-3: Business Analysis Planning and Monitoring
Plan Business Analysis Approach - Plan Stakeholder Engagement - Plan Business Analysis Governance - Plan Business Analysis Information Management - Identify Business Analysis Performance Improvements

Chapter-4: Elicitation and Collaboration
Prepare for Elicitation - Conduct Elicitation - Confirm Elicitation Results - Communicate Business Analysis Information - Manage Stakeholder Collaboration

Chapter-5: Requirements Life Cycle Management
Trace Requirements - Maintain Requirements - Prioritize Requirements - Assess Requirements Changes - Approve Requirements

Chapter-6: Strategy Analysis
Analyze Current State - Define Future State - Assess Risks - Define Change Strategy

Chapter-7: Requirements Analysis and Design Definition
Specify and Model Requirements - Verify Requirements - Validate Requirements - Define Requirements Architecture  - Define Design Options - Analyze Potential Value and Recommend Solution

Chapter-8: Solution Evaluation
Measure Solution Performance - Analyze Performance Measures - Assess Solution Limitations - Assess Enterprise Limitations  - Recommend Actions to Increase Solution Value

Chapter-9: Underlying Competencies
Analytical Thinking and Problem Solving - Behavioural Characteristics - Business Knowledge - Communication Skills - Interaction Skills - Tools and Technology

Chapter-10: Techniques
Acceptance and Evaluation Criteria - Backlog Management - Balanced Scorecard - Benchmarking and Market Analysis - Brainstorming - Business Capability Analysis - Business Cases - Business Model Canvas - Business Rules Analysis - Collaborative Games - Concept Modelling - Data Dictionary - Data Flow Diagrams -  Data Mining - Data Modelling - Decision Analysis - Decision Modelling - Document Analysis - Estimation - Financial Analysis - Focus Groups - Functional Decomposition - Glossary - Interface Analysis - Interviews - Item Tracking - Lessons Learned Metrics and Key Performance Indicators (KPIs) - Mind Mapping - Non-Functional Requirements Analysis - Observation - Organizational Modelling - Prioritization - Process Analysis - Process Modelling - Prototyping Reviews - Risk Analysis and Management - Roles and Permissions Matrix  - Root Cause Analysis - Scope Modelling - Sequence Diagrams - Stakeholder List, Map, or Personas - State Modelling - Survey or Questionnaire - SWOT Analysis - Use Cases and Scenarios - User Stories - Vendor Assessment - Workshops

Chapter-11: Perspectives
The Agile Perspective - The Business Intelligence Perspective - The Information Technology Perspective - The Business Architecture Perspective - The Business Process Management Perspective


Examination: Certification of Capability in Business Analysis® (CCBA®)

The CCBA® exam is 3 hours long and consists of 130 multiple choice questions. The questions are scenario-based. The syllabus is based on Business Analysis Body of Knowledge (BABOK®) v3.0.